4.9 Software Documentation Tips
Document your status and progress
Write FAQ document
FAQ stands for Frequently Asked Questions.
It is usually a good idea to gather all the customers repeating
questions in one FAQ document.
It is usually better to put the document in the website to avoid
unnecessary phone calls.
The FAQ document should look like this:
Some Application FAQ
- Common installation problems...
- Known issues and how to resolve...
Write bug report template
Insert screen captures in bug report
Write what you learn
Read the development environment documentation
